Refund policy

Thank you for shopping with RealDeal Athletics. We take pride in offering high-quality athletic gear. Please read our return and refund policy carefully before placing your order.





1. All Sales Are Final



Due to hygiene, athletic use, and safety reasons, ALL SALES ARE FINAL.


We do not accept returns or exchanges on any items unless they arrive damaged or defective.





2. Damaged or Defective Items



If your item arrives damaged or defective, you may request a replacement or refund.


To qualify:


  • You must contact us within 7 days of delivery
  • Email kamdengilles09@gmail.com with:
    • Your order number
    • Photos of the damaged item
    • A brief explanation



We will replace the item at no cost or issue a refund depending on the situation.





3. Wrong Address / Undeliverable Packages



RealDeal Athletics is not responsible for packages lost or returned due to:


  • Incorrect address provided by the customer
  • Missing apartment number or unit
  • Customer moving after placing order



No refunds will be issued in these cases.


If the package is returned to us, we can reship it — the customer must cover the new shipping cost.





4. Lost or Stolen Packages



Once an order is shipped and marked as Delivered by the carrier, RealDeal Athletics is not responsible for stolen packages.


If your package is marked delivered but you didn’t receive it, please:


  • Check with neighbors/household members
  • Verify the address entered
  • Contact your local post office



We will help file a claim if needed, but refunds are not guaranteed.





5. Order Cancellations



Orders cannot be canceled once they have begun processing or been shipped.





6. Contact Information



For any issues regarding damaged or defective items, contact us at:

📧 kamdengilles09@gmail.com


We respond within 24–48 hours.